Eric Anderson is reporting for the Times Union instead of breaking even as expected this year, Amtrak saw ridership and revenues plunge as the coronavirus forced travelers to stay home. During a conference call April 23, with reporters, Amtrak Chairman Tony Coscia said ridership had dropped by 95 percent, and the railroad is expecting to record a $700 million loss. The railroad has cut service significantly in the wake of the pandemic. Service to Canada and to Vermont was halted, trains were shortened, and frequencies were reduced. The Ethan Allen Express to Rutland and the Adirondack to Montreal, both now terminate in Albany. The Maple Leaf to Toronto travels only as far as Niagara Falls. Amtrak's senior executive vice president and chief operating and commercial officer Stephen Gardner said the company was looking at introducing technology to provide passengers with more information and control. It is also limiting ticket sales to only half the capacity of a given train to allow social distancing among the passengers. Cleaners will be on the trains during the route, to sanitize surfaces and as a reassurance to passengers. Read the full story in the Times Union.