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PSC asks AG to investigate Charter Communications

Jul 24, 2018 7:00 am
William J. Kemble is reporting for the Daily Freeman the New York Public Service Commission has requested the state Attorney General’s Office investigate Charter Communications, the parent company of cable TV and internet provider Spectrum, over its failure to meet goals and misstating some accomplishments in a statewide build-out of its new communications infrastructure. “Charter has ... continued to make the false claim in advertisements and other public statements that it is exceeding its obligations to New York state,” the Public Service Commission said in a press release. “... The commission previously directed Charter to stop its misleading campaign and has referred the matter to the New York attorney general for appropriate action. Spectrum provides cable TV, internet and phone service to a large part of the Mid-Hudson Valley, including areas within Columbia County. The commission’s January 2016 approval of the Charter and Time Warner (now Spectrum) merger was contingent on the new company bringing broadband internet service to 36,250 new addresses per year for four years. Since then, there have been ongoing disputes about how many new accounts have been opened. This request by the commission for a probe of Charter Communications comes a month after the company was fined $2 million for falling short of its goal to add 145,000 addresses to areas of broadband service availability by May 2020. The company announced the opening of a temporary store in Chatham village July 23, allowing customers to establish new service. Read the full story in the Daily Freeman.