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Several residents of Galvan-run Chatham senior apartments outline multiple problems

Oct 11, 2021 2:02 pm

Lorna Cherot Littleway reports in The Columbia Paper that a number of complaints about a Galvan Foundation-run 36-unit, 55+ senior community home in the Village of Chatham were not disputed by local officials, who said they were not illegal. But other allegations residents made about the Highpointe Apartments, went unanswered, and Galvan officials did not comment for the story. Littleway quotes residents saying they are “fearful,” “frustrated,” and “wouldn’t recommend” living there. A memo from management confirmed that the heat at the apartments was not turned on by Oct. 1, violating state law. "A tour of the facility... pointed out loose siding, a three-inch drop-off from recently repaired concrete walkways to landscaped grounds, exterior mold build-up on lower siding, shrubbery that extends onto the walkways, improperly installed exhaust systems on laundry room dryers and built-up lint behind the dryers, which clogs the outdoor vent," the story says. After a 77-year-old resident was hospitalized after a nighttime fire drill, Chatham Village Mayor John Howe said there was no requirement for fire department personnel to be on site during a fire drill and village officials did not need to be notified in advance of the drill. The New York State Division of Housing and Community Renewal issued a statement saying, “IRS tax code does not require management to reside or have a presence on-site 24/7, and management and/or staff that is routinely accessible on-site during the week is an accepted management standard for compliance." They said there was on-site management two days per week, but resident Gregory Pickens says that is someone cleaning rooms two days per week for two hours per day. Littleway spoke with three other residents, who did not want their names released as they feared retribution from management. They claimed the Galvan Foundation was “unresponsiveness” to repair requests, and claimed intimidation and bullying “especially of women tenants.” The non-profit Galvan Foundation began managing Highpointe in 2014 and manages 180 units in Columbia County including in Philmont and Hudson. Read more about this story in The Columbia Paper.