Tony Dobrowolski reports for The Berkshire Eagle that three years after opening a customer call center in Pittsfield, Mass., online retailer Wayfair has now decided to close it. The company said January 23, it will be closing its facility in the Clock Tower Business Center on South Church Street when its lease expires in July. The call center opened in October 2019. The 40 employees currently working for Wayfair in Pittsfield will join the company's virtual customer service team, said company spokesperson Susan Frechette. On January 20, Wayfair announced its plans to eliminate 1,750 jobs companywide, roughly 10 percent of its total workforce. Wayfair is a Boston-based e-commerce company that sells furniture and home goods online. Formerly known as CSN Stores, it was founded in 2002. Read more in The Berkshire Eagle.