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New Greene Co. computer-aided dispatch system up and running

Oct 25, 2018 12:15 pm
Sarah Trafton is reporting for Columbia-Greene Media the Greene County 911 Center went live with its new computer-aided dispatch system on October 9. The upgrade was funded by a grant through the state Department of Homeland Security and Emergency Services. The total cost of the project was approximately $2.4 million. “If I had to pick one word for this CAD system, it’s mind-blowing,” Deputy Center Director Randy Ormerod said. “I look forward to logging in every day.” The CAD system records information such as a caller’s location, phone number and the caller’s name if they are calling from a landline, or the name associated with the number, Ormerod said. The new system provides recommendations on the units the county should send based on the information provided and it also allows departments to be automatically set up with mutual aid. In addition, the county 911 center can now communicate with other dispatch centers equipped with the same CAD system, such as Duchess and Ulster counties. Ormerod said the technology is currently available to the Green County Sheriff's office and it will be accessible to state and local police soon. Read the full story at HudsonValley360 [dot] com.